Department of Public Utilities
Director David E. Welch
420 Madison Avenue, Suite 100
Toledo, Ohio 43604
Administration: 419.245.1318
Fax: 419.245.1853
Customer Service: 419.245.1800
Customer Service: E-mail
QUICK ACCESS
To report a Water Emergency call (419) 242-5040
Need to pay your bill?
Pay Your Bill Online or Drop Off at Our Office
Voluntary Monthly Budget Program
As a customer-service organization, we will continue to provide services which exceed expectations in regards to safe, economical and superior drinking water, drainage and waste water services, in an environmentally safe community.
For Customer Service: Call 419-245-1800 (Fax: 419-936-7853) or send us an e-mail
For garbage collection information, please visit Division of Solid Waste. You may also contact Call City Hall at 419-936-2020 if you have questions regarding the garbage fee or the recycling program.
The Street Lighting unit provides upgraded and new street lighting installations and addresses needed street light maintenance issues. Click here to report a street light outage to Toledo Edison.
Take the Energy Star Change A Light Pledge 
