Communications Bureau
2144 Monroe Street
Toledo, Ohio 43624
Phone 419-936-3550
Fax 419-936-2758
The Fire Prevention Bureau is charged with the duty and responsibility of enforcing the fire code. The responsibilities of this Bureau include enforcing all provisions of the Ohio Basic Building Code that relates to fire prevention. The Bureau provides services that are aimed at the prevention of loss of life and property. These services include public education, SARA Title 3 Regulations, Public Relations, and Safety Inspections.
DEPARTMENT STAFF
The Communications Bureau's overall mission is to receive phone, radio or computer messages from the 9-1-1 call takers, the general public or other agencies; interpret or evaluate these messages and then take the proper action by dispatching the appropriate resources to the emergency or handling the non-emergency situation.
Located in the Lucas County 9-1-1 building located at 2144 Monroe St., the Toledo Fire and Rescue's Communication Bureau (Alarm Office) is the vital link between the public's request for assistance with fire and medical emergencies and the Toledo Fire's emergency response units. The Communications Bureau is 24-hours operation charged with maintaining reliable communications among all fire division members, with administration and all secondary support agencies.
Lieutenant Firefighters oversee fire dispatch operations and are directly involved in all unusual or working fire incidents such as, first, second, and third alarm fires, HAZMAT, water rescue, and confined space incidents. The fire dispatchers are charged with notifying the appropriate number and type of fire apparatus via mobile radio or alert receiver and dispatching these units as quickly and expeditiously as possible. The fire dispatchers gather and maintain all information related to the emergency and then forwards this information to responding units. The fire dispatchers are also responsible fore the notification of support agencies such as Red Cross, public utilities, Coast Guard, Environmental Services and more.
Toledo Fire and Rescue Department operated on the Lucas County 800MHz Radio System. Communications Bureau is responsible for the operation and Maintenance of all Toledo Fire radios, alert receivers, and other communications equipment that operate on the system.